FAQ's

Turnaround time is 2-3 weeks. After an order is placed, we will send regular updates on the progress of your portrait.

Commissions are through Bank Transfer, 50% before commencing, the balance to be paid on completion and your approval before shipping.

We can accept photographs in a number of popular formats (.jpeg, .png, .gif, .bmp, .tiff). Don't worry about the file size, the larger the better. A large clear picture will allow Nigel to better see the details and intricacies need to create an incredible finished portrait.

If possible, you may be able to have it scanned, or take a photo to create a digital image, which can then be sent to Nigel by email.

Of course we can! Simply send us the photographs that you are considering. Nigel will look over your submissions and can make a recommendation on which photo would make a better portrait, and why.

Yes, in many cases Nigel can combine multiple photos to create one beautiful portrait. Please email us the photos so we can confirm this.

No, at this time we do not offer framing options.

Nigel emails regular updates so that you can see the progress of your portrait, and explains different steps he is taking. This reassures you that all is well and allows you to ask any questions. We will not send your painting to you until you have approved it and are completely satisfied with the end result.

Yes, Nigel will send you an email detailing your exact requirements to avoid any confusion.

Due to the current Coronavirus Pandemic Nigel is not taking international orders. This will be reviewed in due course.

We are more than willing to work with you on pricing if you are ordering several paintings from us. For more information on discount possibilities, please contact us.

If your question is not answered, please contact us. Nigel can be reached by email or telephone.